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RETURN POLICY

Updated Refund Policy for The Cushion Accessory Co.

Closure and Final Sale Announcement

Dear Valued Customers,

As we prepare to close the doors of The Cushion Accessory Co., we want to express our heartfelt gratitude for your support over the years. Our journey has been filled with wonderful experiences and cherished interactions with all of you.

As part of our closing process, we are conducting a final sale of all our products. This is an opportunity for you to purchase our unique and quality cushion accessories for the last time.

In accordance with our final sale process, please be advised of our updated refund policy:

  1. Final Sale, No Refunds: All purchases made during our closing sale are final. We will not be accepting any returns or exchanges for reasons such as change of mind. We encourage our customers to make their selections carefully.

  2. Damaged Goods – Replacement Only: We uphold our commitment to quality. However, if you happen to receive a product that is damaged upon arrival, please contact us within 7 days of receiving the item, along with photographic evidence of the damage. While we will not be issuing refunds, we are happy to offer a replacement with another item from our range, subject to stock availability. This ensures that you still receive value for your purchase.

  3. Making the Right Choice: As no refunds will be available, we urge you to choose your products carefully. Our team is available to answer any questions you may have about our products before you make your purchase.

  4. Contact Information: For any inquiries or to report a damaged product, please get in touch with us at [contact email/phone number]. We are here to assist you and ensure a satisfactory conclusion to your shopping experience.

Gratitude and Best Wishes

We deeply appreciate your understanding and adherence to our revised policy. Our commitment to customer satisfaction remains strong, even as we bring our operations to a close.

Thank you once again for being a part of our journey.

Sincerely,

The Cushion Accessory Co. Team

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